Acknowledgement
Every concern is acknowledged within 48 hours with a unique tracking reference.
Resolution window
Our team strives to provide a final resolution within 15 working days.
How it works
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Raise your concern
Reach out via email or phone with your Order ID and issue description. Our standard support team handles initial queries.
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Escalation to Nodal Officer
If the standard resolution is not satisfactory, your case is moved to our Grievance Officer, Ashish Narang, for a fair review.
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Final closure
The grievance is closed once you accept the resolution or the case is resolved as per legal guidelines.
Grievance & Nodal Officer details
Ashish Narang
Grievance & Nodal Officer
Direct escalation email
✉️ [email protected]Direct phone / WhatsApp
💬 +91 9717250620Registered office
UBT Meds Technologies
Shop No. 102, First Floor, CSC DDA Market, Kailash Hills, New Delhi – 110065, India
Website: www.medsright.com
Last updated: February 2026. This policy is governed by the laws of India. All disputes are subject to the exclusive jurisdiction of courts in Delhi.
